The benefits of Internet operation for financial organizations: the case of ING Direct
DOI:
https://doi.org/10.54886/scire.v14i1.1735Abstract
The multiple benefits of information and knowledge management are demonstrated in this case study on ING Direct, a financial company that operates on-line. In the banking sector, information is both raw material and result of most of the firm processes. The best competitive advantage of this company is a remarkable information operation, which results in a growing and better knowledge base.Downloads
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Copyright (c) 2008 Authors retain their copyright, but transfer the exploitation rights (reproduction, distribution, public communication and transformation) to the journal in a non-exclusive way and guarantee the right to the first publication of their work to the journal, which will be simultaneously subjected to the license CC BY-NC-ND. Authors take whole personal responsibility on fulfilling all the appropiate ethical codes and laws, and obtaining all the necessary copyright permissions regarding their articles. Institutional and self- archiving is allowed and encouraged.
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
© 1996- . Authors retain their copyright, but transfer the exploitation rights (reproduction, distribution, public communication and transformation) to the journal in a non-exclusive way and guarantee the right to the first publication of their work to the journal, which will be simultaneously subjected to the license CC BY-NC-ND. Authors take whole personal responsibility on fulfilling all the appropiate ethical codes and laws, and obtaining all the necessary copyright permissions regarding their articles. Institutional and self- archiving is allowed and encouraged.
